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Terms of Service

 

Revision date: March 25, 2014

 

All services provided by DemonVPS (“DemonVPS”) may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless DemonVPS from any claims resulting from the use of service which damages the subscriber or any other party.

Prohibited are sites that promote any illegal activity or present content that may be damaging to DemonVPS’ servers, or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

Pirated software
Adult content (only allowed in our Phoenix location)
Warez sites
Botnets
D(D)oS software

Server Abuse
Any attempt to undermine or cause harm to a server or customer of DemonVPS is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be terminated without chance of refund or data retrieval.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

All virtual private servers, game servers, sub-networks, distributive hosting sites and dedicated servers of DemonVPS must adhere to the above policies, with the exception of system resources in respect to dedicated servers.

Billing
By the Account Activation Date of each month, DemonVPS shall either:

(1) debit the client’s credit card or other form of payment method (when such information has been provided by the client); or

(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to DemonVPS by no later than the specified payment due date. DemonVPS shall be entitled to immediately terminate this agreement for client’s failure to make timely payments. You will be provided with an invoice on a monthly basis. All payment methods are billed on a monthly basis. It is the client’s responsibility to ensure that they pay the invoice on time. If the client does not pay the invoice by or on the due date, the service will be suspended and ultimately terminated.

Service Fees
Certain services carry a setup fee charged by DemonVPS to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to DemonVPS and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded. If a payment is charged back or disputed via the payment processor, credit card company, the user, or other entity resulting in the funds being unavailable to DemonVPS, the service associated with the payment will be terminated without chance of data retrieval.

Money back guarantee & refund policy
We offer a 3 day money back guarantee.
Refunds are available to customers at our sole discretion.

Refunds are not available for dedicated servers.

Cancellation Refunds
We DO NOT refund partial monthly fees to accounts..

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

Account Information
We require all information listed on the customer’s account to be factual. Providing invalid or non-factual details will result in immediate account and service(s) termination without chance of restitution.

Limitation of Liability
DemonVPS shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from DemonVPS ‘ servers going off-line or being unavailable for any reason whatsoever. Furthermore, DemonVPS shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site or server data from any of DemonVPS’ servers.

Violations
Violations of these Acceptable Use Policies should be referred to admin@demonvps.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account and service(s) termination.

Disclaimer
DemonVPS cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by DemonVPS are resold. Thus, certain equipment, routing, software and programming used by DemonVPS are not directly owned or written by DemonVPS. Moreover, DemonVPS holds no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as DemonVPS sees fit.

Account Activation
By activating your account with DemonVPS, you agree to the above policies and disclaimer.

Backup Storage
Backups of any kind may not be stored on Minecraft or Web Hosting packages. Doing so may result in deletion and/or termination of services without chance of restitution.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given.

Server Uptime Guarantee
DemonVPS guarantees 99.9% uptime on all hosting plans (with the exclusion of dedicated servers). Should we fail to deliver this for any given calendar month, your account will be credited upon request for an amount we see fit.

DemonVPS reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.

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